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Purchased my car from Douglas Park & it's always a great service they provide,even with my previous BMW 4 series which I purchased from another dealer I always went to Douglas Park for my services etc. amazing service
pick up car from house on time, very nice to my wife when doing so, dropped the car back after service and warranty work. cant ask for more. also got the health check video which is nice
Everytime I go to Douglas Park they have done a good service.
The service team have worked on a number of occasions to find the source of noises from the road and steering wheel and repair as necessary
My issue was efficiently handled in all aspects.
Overall the process is easy. It's a clean, smart branch that makes you feel important.
From start to finish staff were outstanding
The staff were friendly and kept me updated on the progress of the work being done on the car and any faults that there was.
It was so easy and efficient. The staff were cheerful and helpful. They start at 0800 hrs. a good idea.
Great communication by Corporate sales team. Pauline Priestly could not have been more helpful in my requests.
Just how I feel about the service
Job done quickly.
Again my reasons are simple, at Park's you don't get the miinimum of service, they go beyond that and notify you of any issues you may expect in the future, via wear and tear, all whilst keeping you abreast of the work they are currently doing.
As above. Staff are very friendly and helpful, appointments made to suit me and all work required explained in advance. Easy drop off and pick up and all covid protocols in place make for a reassuring experience
Always helpful staff at Pinkston road , Glasgow. Willing to go the extra mile to make things as easy for the customer as possible.
Car had a headlight bulb & parking light bulb out.despite not being booked in the staff got it sorted and back on the road in under an hour
Do exactly what yo say you will do and on time.
Very professional, well mannered staff
Easy to deal with everything explained and no hidden fees
Great, no complaints thank you.
One of the best dealerships I have been to
So easy to deal with communication great. Had Mercedes previously loved my car but dealings with showroom nightmare.
Always good service.
Service staff are very explicit in details of work carried out on the vehicle.
Good service. Friendly staff. Good quality work.
All four bmw I've owned were bought from Douglas park and everyone has been serviced and anything else that they have needed has been done by Douglas park always been happy with the customer service and everything they did to my cars.
Absolutely no complaints
Friendly, reliable and detailed service.
Impressed with the health check video reports. The team at Polmadie are always friendly and helpful, that is why I have been using them for over 15yrs
Always good service. Done on time and car well presented following service.
Picked up and dropped off no inconvenience to ourselves
They have always dealt with me promptly and well, never has issues
The day was well organised, felt very safe, everything as it should be
Good service with good covid protocols kept me updated on progress and returned very quickly
All went very smoothly.
Kept us informed and carried out tyre replacement as required.
The customer service was excellent. My car was picked up in the morning and returned mid afternoon. Video of health check. Simple and no stress for me
happy with the service
Efficient and the team are very friendly.
serviced my car and changed to summer wheels and tyres. went over everything with me. got my car back cleaned inside and out at stipulated time--all very efficient
The process was straightforward the work on the car was completed on time and the car was available to collect when I had requested it.
Even in the current climate of extra measures for safety, there was very little waiting time and when collecting my car the representative fully summarized what had been done.
My car was fixed to my satisfaction.
Easy to book and staff were helpful
Issue resolved promptly and csr performing perfectly.
Very pleased with work done and time it took.
No issues with anything or the bill.
Lets just say, when Im buying another car for me or my wife it will be a BMW... This is solely based on the service and professionalism of the service taem ta Douglas Park Glasgow
Top quality customer service
Reasonable cost and easy to book. No drama
From initial contact by the customer service to having the recall procedure carried out all staff were very efficient and pleasant. And my vehicle was cleaned both inside and out. No issues thanks for a great service.
extremely happy with BMW services.
I was happy with the service & communications
They carried out the work just as they specified. They were friendly and helpful. Suggested a service plan which would help save money on the next big service.
Staff attentive, kept me fully informed and Mark the General Manager ensured the work was completed on time.
Everything seemed to go well and so far so good
everything done for you
Car came back perfect
Swift and friendly.
The staff deal smoothly and efficiently with the customer process. The staff are very friendly and easy to talk to and communicate technically
Major service would take two hours (when booked) so decided to wait but was told it would take longer on the day. Explained i had something critical planned later that day , so the garage had to put two techs on it to complete it on time.
First class service.
Margaret helpful and attentive
When they unveiled the car, was a real personal touch.
Very efficient transaction
Listened to what type of car we were interested in and took us through the process explaining everything and very knowledgeable about the car
Always felt your salesman Christopher was looking me and nothing too much trouble. Everything clearly explained and kept informed throughout. Car arrived on time and lots of support to set everything up. Follow ups to check I was ok. Brilliant.
It was a good experience everyone in the dealership was very attentive
No complaints. Process was hassle free.
All went to plan and good customer service.
Could not do more
The sales man Graham Gibson was very helpful nothing was too much. He explained everything in great detail and was always keen to help and provide good customer service. I recommended him to my father also