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ABOUT Douglas Park Glasgow

Find out more about what we do and our team.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Friendly and professional.

Service

Ease of booking and quick turn around for a Saturday. Slightly cheaper than quoted for the work. Previous experience with same dealer with an issue with this car which was sorted at a much reduced cost which I expected to be huge.

Service

Fault on car was repaired. First time.

Service

Great

Service

Cannot fault a thing. Was perfect.

Service

The service agent who booked my car in was very friendly even when I asked if instead of having 2 alloy repairs I asked for 4 to be carried out. He also got the alloy staff member to come and explain things to me. His name was Sam.

Service

Car was in for a recall, but a health check was done and few things brong to my attention, car was even washed and hooverd great service

Service

Professional establishment

Service

My BMW's have always been satisfactorily serviced at Douglas Park BMW in Glasgow.

Service

All jobs identified were completed in the time frame given

Service

100% BMW Service satisfaction.

Service

First impression. The person you meet in service reception . deals with me in a calm manner. Vehicle repaired OUT OF WARRANTY. BMW paid for the repair ??????????

Service

Staff very helpful and kept me updated on the progress.

Service

PARKS ALWAYS DELIVER FIRST CLASS SERVICE AND KEEP US UP TO SPEED WITH WHAT IS REQUIRED FOLLOWING THE SERVICE THUS KEEPING US SAFE AND ON THE ROAD

Service

Took car in on short notice

Service

Staff all positive

Service

I was happy with the service I received

Service

Everything went to plan and within the agreed times.

Service

The members of staff who dealt with me were very efficient and attentive.

Service

Very helpful friendly staff

Service

There was a few hiccups but was sorted by Gemma the senior service advisor.

Service

Polite and welcoming.

Service

Brilliant service

Service

Easy booking process and staff appreciative of my having to make a four hour round trip from the west of Scotland with a timed appointment. Park's has a comfortable waiting area and kept me informed of progress whilst my wehicle was with them.

Service

Purchased my car from Douglas Park & it's always a great service they provide,even with my previous BMW 4 series which I purchased from another dealer I always went to Douglas Park for my services etc. amazing service

Service

pick up car from house on time, very nice to my wife when doing so, dropped the car back after service and warranty work. cant ask for more. also got the health check video which is nice

Service

Everytime I go to Douglas Park they have done a good service.

Service

The service team have worked on a number of occasions to find the source of noises from the road and steering wheel and repair as necessary

Service

My issue was efficiently handled in all aspects.

Service

Overall the process is easy. It's a clean, smart branch that makes you feel important.

Service

From start to finish staff were outstanding

Service

The staff were friendly and kept me updated on the progress of the work being done on the car and any faults that there was.

Service

It was so easy and efficient. The staff were cheerful and helpful. They start at 0800 hrs. a good idea.

Service

Great communication by Corporate sales team. Pauline Priestly could not have been more helpful in my requests.

Service

Job done quickly.

Service

Just how I feel about the service

Service

Again my reasons are simple, at Park's you don't get the miinimum of service, they go beyond that and notify you of any issues you may expect in the future, via wear and tear, all whilst keeping you abreast of the work they are currently doing.

Service

As above. Staff are very friendly and helpful, appointments made to suit me and all work required explained in advance. Easy drop off and pick up and all covid protocols in place make for a reassuring experience

Service

Do exactly what yo say you will do and on time.

Service

Always helpful staff at Pinkston road , Glasgow. Willing to go the extra mile to make things as easy for the customer as possible.

Service

Car had a headlight bulb & parking light bulb out.despite not being booked in the staff got it sorted and back on the road in under an hour

Service

Very professional, well mannered staff

Service

Easy to deal with everything explained and no hidden fees

Service

Great, no complaints thank you.

Service

One of the best dealerships I have been to

Service

So easy to deal with communication great. Had Mercedes previously loved my car but dealings with showroom nightmare.

Service

Always good service.

Service

Good service. Friendly staff. Good quality work.

Service

Service staff are very explicit in details of work carried out on the vehicle.

Service

Personal service

Sales

Thoroughly enjoyed the purchasing experience with Scott Purvis; simple & effective. A very likeable guy.

Sales

Professional, courteous and constantly kept informed of progress. Some nice touches with videos being sent as the car arrived.

Sales

Fantastic service from the salesman to the finance advisor.

Sales

When they unveiled the car, was a real personal touch.

Sales

Listened to what type of car we were interested in and took us through the process explaining everything and very knowledgeable about the car

Sales

Very efficient transaction